Date: 24-06-2018 Digital Publication Services : OSREL | JABM | JAM | ABMR | ABMCS

ANALISA PENILAIAN KINERJA KPP PRATAMA MALANG SELATAN TERHADAP PENILAIAN KINERJA IDEAL

Detail
Author Martanto Dwi Susanto
Category Akuntansi dan Bisnis Syariah

Abstract

The purpose of this study was to analyze the performance judging Small Tax Office of South Malang against Ideal of Performance Appraisal. This research was descriptive research through case studies using qualitative methods. The data used is primary data from interviews with key informants and observations and secondary data from the regulatory documentation. In this study indicate that the Small Tax Office of South Malang using the Balanced Scorecard approach as performance appraisal organizations and 360 degrees method as employee performance appraisal methods. Key Perfomance Indicators used as measurment of these methods. In the final results of this study are known, there are three findings are not an ideal indicator in the Performance Appraisal from Small Tax Office of South Malang is the assessor (rater) are not given training (Appraisal Training), source assessment consists of three sources that should be seven sources of perfomance, there are Key Perfomance Indicators (KPI) that do not meet the rules of SMART